Supervisor Training
Our interactive multi-session
skill building programs involve modules on topics, content, and time frames collaboratively determined with you. These can
be integrated into regularly scheduled management meetings or can stand alone.
Team
Building
Our interactive team building module includes discussions of well-run teams
and how teams can be dysfunctional. The importance of building skills in communications, conflict resolution, and change are
highlighted.
Difficult Conversations
Our
program improves your ability to hold difficult conversations that result in desirable outcomes. Learn how to recognize your
communication style and other’s, deal with the content and emotion, and prepare for and execute the conversation.
Understanding and Working Through Change
How does change usually
happen, whether on a small or large scale? How do we know if we’re ready? How do I relate with all the players in the
process? How do I guide others through the resistance? These are just a few of the issues we face when change is eminent in
our work life. Help employees understand that change can be healthy for the organization.
Conflict Resolution
Conflict can be uncomfortable, but necessary to the growth and motivations of
individual and organizations. Our program includes defining conflict and its sources, communication and conflict resolution
styles, self-awareness in the process, and communication skills necessary for successful conflict resolution.
Harassment Briefing
Our program increases employee’s
understanding and the potential implications of harassment in the workplace. It emphasizes sexual harassment but includes
multicultural issues and can be a useful annual update.
Improving Employee
Selection and Retention
Our program reinforces your current practices and procedures and provides supervisors with best
practices to help improve employee satisfaction. We are often asked, “How do I encourage good performers? How do I know
when to remediate or terminate those who aren’t? And, how do I do it professionally?”
Customer Service
We use training tools pertinent to your industry
for this multi-session workshop. Our training tools are customized to your organization’s current needs.
360-degree Multi-rater Feedback Assessments for Personal and Professional
Development
Do you have employees with promise but who have some “rough edges”; one who has a new role; one
who is “stuck” in your organization; a good technical person who now has to supervise others? Our assessments
help individuals identify their strengths and potential developmental needs through a confidential feedback report that can
uncover potential blocks to development – flaws which could lead to career problems.
Developing Essential Leadership Skills
Our program assists participants in identifying competencies,
skills, and abilities critical to success in their professional roles using researched leadership competencies. The workshop
often includes the Campbell Leadership Descriptor. The program has been used successfully in organizations and with professional
groups.
Develop an In-House Leadership
Program
We collaborate with you to develop a multi-session program for potential leaders at any level in your organization.
Benefits include a workforce with shared values and knowledge of the organization and development opportunities, as well as
the potential for improved morale and retention.
Re-energizing Your
Human Resources Function
Would you like to groom someone in your organization to become a human resource professional, or
do you have an HR staff that needs to enhance their competencies? We establish a learning plan for HR members and assist in
developing realistic goals for the function. The current economic environment is resulting in cutbacks including those in
HR and Organization Development. We assist companies by providing the service or developing in-house competency in these areas.
Consider outsourcing these and any other challenging aspects of your function to The Otto HR Group, Ltd. We are always a phone
call or an email away.
Is Your Business or Civic Group Looking
for a Speaker?
Sample Presentations:
“2010 Workforce Forecast”
“Four Generations in the Workplace: So What?”
“Survival Techniques
for Leaders”
“Do You Understand Me? Understanding Our Interactions with Others” (Interactive)
“Difficult Conversations:”What
We Have Here Is a Failure to Communicate”
“Getting and Giving Effective Feedback: Your Secret to Success”
“Strategic Planning:
How Do You Make It Happen?”
“Understanding and Working Through Change”
“Resolving Conflict”
“Getting and Keeping
the Best People”
“Developing Leaders from Within’
“Organizational Effectiveness: How
Do We Know How We’re Doing?”
“Everybody Needs a Coach”
